Using Automox
Explore workflows and key features
Reporting
- Receiving Duplicate Weekly Digest (Summary) Emails: Causes and How to Fix
- Insights → Analytics Is Not Visible in the Console: Required Permissions and Plan
- Auditing Console and API Activity
- How to Retrieve Windows Update Log Files
- Policy Results Report When Missed Patch Window is Enabled
- How to View the System Log on Mac
- See all 16 articles
Worklets & Scripting
- Manage Third-Party Override Options Worklet — "No Overrides File Found" and Apps That Still Skip Patching
- API - 3rd Party Report - Updates Available or Applications Installed
- Troubleshooting Quotation Marks in Scripts
- Cached Logon Script
- Can a Worklet's Evaluation Code make changes to a Device?
- Policy Status Query Results in Null
- See all 39 articles
Device Connection & Management
- Device Not Compatible - Cannot Connect to Windows Update Server
- How to Find the Full OS Build Number for a Windows Device
- How to Apply a Remote Control Consent Setting to Multiple Devices in a Group
- How to Stop or Cancel a Splashtop Streamer Deployment
- New Device Statuses and Pending-User Columns in the Console
- Splashtop Remote Control Fails to Launch from the Automox Console (Black Screen, Blank Tab, or st-rmm:// Link)
- See all 42 articles
Agent Management
- Manually Upgrading Your Automox Agent
- Automox Agent Code-Signing Certificate: Verifying the Thumbprint and Renewal Cadence (Windows)
- The Software Page Does Not Match a Device's Details
- How to Apply a Remote Control Consent Setting to Multiple Devices in a Group
- Understanding the Automox Watchdog Service
- Deploying the Automox Agent to Intune-enrolled macOS Devices
- See all 19 articles
Patch Policies & Updates
- Policy Catalog Overview and Usage
- Why Windows Update Titles Look Different in Automox (Microsoft Naming Change)
- Windows Update Services Reset
- macOS Devices Not Receiving Expected Patches: Troubleshooting
- Patching Amazon Linux 2023 (AL2023) EC2 Instances with Automox
- Microsoft 365 Apps for Business: Choosing the Right Automox Policy
- See all 80 articles