Patch AI: Your Automox Support Assistant
Patch AI helps you quickly find answers and connect with the right Automox resources— directly from the Automox Console, Help Center, and Automox University. Instead of searching through multiple articles, simply ask Patch AI a question and get relevant guidance, documentation, and training content in seconds.
Benefits of Patch AI
- Quickly find answers to common Automox questions.
- Surface the right documentation and learning resources.
- Get 24/7 guidance in the Automox Console, Help Center, and Automox University.
- Create a support ticket from chat if you need more specific help from an Automox support agent.
How to Use Patch AI
- Open the Automox Console, Help Center, or Automox University.
- Look for the Patch AI widget in the bottom-right corner.
- Type a detailed and descriptive question in the chat box to allow Patch to give you the most relevant answer, as well as related Automox resources.
Example Questions You Can Ask
- What API endpoints are there?
- Can you help me write an API script with PowerShell that lists all groups in my organization, all devices in each group, and exports to a .CSV file?
- What are the recommended firewall configurations?
- Can you help me write an API script with PowerShell that retrieves disk info for each device and exports to a .CSV file?
- I'd like more specific information, can I speak to an agent?
Access Requirements
Patch AI is available to all Automox customers with access to the Console, Help Center, or Automox University.