Needs Attention/Needs Reboot - FAQ

Needs Attention/Needs Reboot - FAQ

These are the most commonly asked questions about the needs attention status in the Automox console. This also covers some potential fixes.

Needs Attention/Needs Reboot - Solutions

• Needs Reboot - There is something that is triggering this device to say that it still needs a reboot
• Not Compatible - This could be several things:
  • Missing Secure Token on macOS M1/M2 devices
  • Unable to connect to the Update Source (Disconnected from App Store), Windows or Apple
  • Low Disk space
• Needs Attention
  • Failed a patching policy

These are the most common things we have seen be the cause for a device showing needs attention or needs reboot.