Needs Attention/Needs Reboot - FAQ
These are the most commonly asked questions about the needs attention status in the Automox console. This also covers some potential fixes.
Needs Attention/Needs Reboot - Solutions
- Needs Reboot - There is something that is triggering this device to say that it still needs a reboot
- Not Compatible - This could be several things:
- Missing Secure Token on macOS M1/M2 devices
- Unable to connect to the Update Source (Disconnected from App Store), Windows or Apple
- Low Disk space
- Needs Attention
- Failed a patching policy
These are the most common things we have seen be the cause for a device showing needs attention or needs reboot.