How to Check if a Reboot or Installation Was Run by a User
Sometimes updates or reboots are triggered unexpectedly. This guide will help you verify if a user initiated a reboot or update through the Automox platform.
Overview
The API History report in the Automox console provides detailed logs of user actions. Using this report, you can identify whether a specific reboot or update was triggered by a user.
Steps to Verify Using the API History Report
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Access the Data Extract Section:
- Log into the Automox console.
- Navigate to Reports > Data Extracts.
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Generate the API History Report:
- Select the "API History" report from the dropdown menu.
- Click Generate to create the report.
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Download and Review the Report:
- Once the report is generated, download it as a CSV file.
- Open the file in a spreadsheet application to review the details.
- Look for entries under the "Action Type" or "Initiator" columns to identify user-triggered actions.
Troubleshooting
- If the API History report does not generate or is incomplete:
- Check your user permissions to ensure you have access to the Data Extract section.
- Contact Automox support for further assistance.