How to remove a global administrator account
Global administrator accounts cannot be deleted. How can we remove a user from our Automox account if they are in the global administrator role?
Answer
As it is not possible to delete a user with global administrator access, the user needs to have their account demoted first.
- In the console, click the zone name and select Manage Zones and Users.
- From the Setup & Configurations page, click the Users tab.
- Find the user that you want to remove and click the Actions button (...) for their account.
- Select Edit User and change the access to No Global Access.
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Save the changes.
The user is then no longer a global administrator and the account can be removed.
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