How to Remove a Global Administrator Account

How to remove a global administrator account

Global administrator accounts cannot be deleted. How can we remove a user from our Automox account if they are in the global administrator role?

Answer

As it is not possible to delete a user with global administrator access, the user needs to have their account demoted first.

  1. In the console, click the zone name and select Manage Zones and Users.



  2. From the Setup & Configurations page, click the Users tab.

    users-tab.png

  3. Find the user that you want to remove and click the Actions button (...) for their account.

  4. Select Edit User and change the access to No Global Access.

    edit-user-demote.png

  5. Save the changes.
    The user is then no longer a global administrator and the account can be removed.

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