If you experience display issues or other problems in the Automox console, it can help to clear the cache. To do this, there are different methods depending on your browser, which are described here.
Chrome
A quick hard refresh can be done by using the following short cut keys.
Windows/Linux:
Hold down Ctrl and click the Reload button.
Or, hold down Ctrl and press F5.
To just open the Chrome Dev Tools, press F12. Once the chrome dev tools are open, right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.
Mac:
Hold ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.
Mozilla Firefox and Related Browsers
Note: Automox will no longer support updates for Internet Explorer (IE) after 12/31/2020. We recommend the latest versions of Google Chrome, Firefox, or Microsoft EDGE.
Windows/Linux:
Hold the Ctrl key and press the F5 key.
Or, hold down Ctrl and ⇧ Shift and then press R.
Mac:
Hold down the ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift and then press R.
Microsoft Edge:
Click the Hub (...) symbol and then Settings.
Click Privacy, search, and services then click Choose what to clear.
Select Cached images and files and click Clear now.
For further assistance, you can submit a request in our customer portal.