Objective
To explain the purpose, location, and behavior of the Automox Supported checkbox in the Automox console, and how administrators can use it to identify supported software packages and patch policies.
Overview
The Automox Supported checkbox is a filtering and verification feature available on the Software page and within policy creation workflows. It allows administrators to quickly distinguish between software natively supported by Automox for automated patching and unmanaged or unsupported applications.
Software Classification Overview
When the Automox Supported checkbox is selected, the console filters inventory to display software that falls into the following categories:
First-Party OS Updates: Software updates natively managed by the device operating system's update engine (e.g., Windows Update, macOS
softwareupdate, or Linux package managers likeaptanddnf).Supported Third-Party Applications: Commercial third-party software titles maintained and automatically packaged by Automox (e.g., Google Chrome, Mozilla Firefox, Adobe Acrobat Reader).
ℹ️ Note: Software packages that do not carry the "Automox Supported" designation may still be managed using custom Automox Worklets.
Console Locations & Usage
The Automox Supported checkbox appears in two primary locations within the Automox console:
| Console Location | Purpose & Function |
Software Page (Manage > Software)
|
Filters your global organization software inventory to display only applications that Automox natively patches and tracks. |
| Policy Creation / Package Targeting | Appears during policy setup to help administrators target only natively supported packages when configuring manual or automatic patch policies. |
How to Validate Software Support
1.Filter Console Software Inventory:
Navigate to Software in the Automox console and check the Automox Supported box in the filter panel to see if your installed software title is highlighted as supported.
2.Check Policy Package Targeting:
When creating or editing a patch policy under Policies, inspect the Package Targeting list to confirm if the application appears as an Automox-supported package.
3.Consult the Third-Party Support Catalog:
Refer to Third-Party Software Support for a complete, up-to-date catalog of supported applications and operating system versions.