Events Log Shows Failed to Apply Patches ("FileZilla") Alexander October 17, 2022 20:24 Updated FileZilla: archiveType unknown A recent patch policy is displaying this message in the Events Log: Failed to apply patches ("FileZilla"): archiveType unknown in UpdateUsingArchive It's possible that the policy is being blocked by a firewall Steps to resolution Ensure that Automox is allowlisted according to this article Agent Firewall Allowlisting Rules Ensure that the Patch Policy is able to generate a "temp" folder in (Windows) C:\ProgramData\amagent\, or (macOS) /Library/Application Support/Automox/ According to some customers, disabling "Netskope" was able to fix this issue. Related articles Agent Firewall Allowlisting Rules Automox UUID Generation Guide Linux Devices Share a UUID Install and Configure Automox Agent for Apple Silicon Devices macOS Encounters Stuck GetSoftware Command (only GetSoftware) Comments 0 comments Article is closed for comments.
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