Events Log Shows Failed to Apply Patches ("FileZilla")

FileZilla: archiveType unknown

• A recent patch policy is displaying this message in the Events Log: Failed to apply patches ("FileZilla"): archiveType unknown in UpdateUsingArchive
• It's possible that the policy is being blocked by a firewall

Steps to resolution

• Ensure that Automox is allowlisted according to this article Agent Firewall Allowlisting Rules 
• Ensure that the Patch Policy is able to generate a "temp" folder in (Windows) C:\ProgramData\amagent\, or (macOS) /Library/Application Support/Automox/
• According to some customers, disabling "Netskope" was able to fix this issue.