As a global administrator, you can create and manage zones and users across all zones from the Setup and Configuration page. You can access this page from the Manage Zones and Users button at the top right of the Automox console.

A zone is a collection of the devices of a company’s IT infrastructure. Users can be given a role to access a zone with certain permissions. These permissions are then only related to the devices in that zone. A user can therefore be assigned different permissions for different zones. (See Roles and Permissions.)

The following topics are described here:

Viewing Zones

The Setup & Configuration page shows all available zones. The following information is available:

Zones Table Column

Description

Name

Name of the zone

Zone ID

This is the UUID associated with the zone

Legacy ID

This lists the integer associated with the organization (org ID)

Created

Time and date that the zone was created

Modified

Time and date when the zone was updated or changed

Created by 

Email address of the user who created the zone

Users

Number of users added to the zone

Devices

Number of devices added to the zone

SAML

Shows if SAML is enabled or disabled for the user

Actions

Edit Zone

You can view the zone you are logged in to at the top right of the console. Use the drop-down menu to navigate between zones.

Adding Zones

You can configure zones based on the needs of your company’s IT structure.

Prerequisites: You have Global Administrator permissions.

Follow these steps to add a zone.

  1. From the Setup & Configuration → Zone page, click Add Zone.

  2. On the Add Zone page, under Details enter a name for the zone. (Note: The maximum name length is 45 characters. See Naming rules below.)

  3. (Optional) Enter the email address for the user you want to add. See Adding Users for details.

  4. Select the role for the added user. (See Roles and Permissions.)
    Note: Global Administrators are automatically added to a new zone during setup.

  5. Click Save.

Naming rules

  • Maximum Length: The name must not exceed 45 characters.

  • Allowed Characters:

    • Letters: Uppercase and lowercase (A-Z, a-z)

    • Digits: 0-9

    • Special Characters: Underscore (_), hyphen (-), pipe (|), comma (,), apostrophe ('), and space

  • Prohibited Characters: Any character or symbol not listed above is not allowed.

Editing Zones

You can modify zones from the Edit Zone page.

Prerequisites: You have Global Administrator permissions.

Follow these steps to edit a zone. 

  1. Go to the Setup & Configuration → Zones page.

  2. You can access the Edit Zone page in two ways:

    • Click the name of the zone you want to edit, or

    • Go to the Actions column and click Edit Zone

From the Edit Zone page you can manage users associated with the zone. 

Go to the Users section to do the following:

  • Add a user and assign a corresponding role

  • Modify the role for an existing user

  • Remove a user. (Click the x next to the user to remove them from this zone.)

Note: When you remove a user from a specific zone, it does not remove the user from the company account.

Related Topics

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