You can access and manage your company billing details, such as device usage and billing history, as well as plan details and payment method from the Billing tab.
Prerequisites: You have Global, Zone, or Billing Administrator permissions.
The following topics are described here:
Billing Details
From the Settings → Billing tab, you can manage the billing for your organization.
The Settings menu can be accessed at the top of your console.
Device Usage
You can view and track your device usage. Add or remove the Automox agent from devices to adjust your total device count. Your total device count is updated hourly and any changes are summarized in the Device Usage table at the end of each day. If your installed device count reaches or exceeds your available device licenses, an alert is displayed so that you can take action, if necessary. To learn more about how device usage affects billing, refer to our Simplified Billing Process FAQ.
Your Automox Plan and Payment
You can view and manage your current plan from the Billing tab. See https://www.automox.com/pricing for details about available plans.
The following are some of the features available. These depend on your selection of plan or customization.
Note: To take advantage of Automox Worklets™, you must ensure that you are on a plan that includes Worklets.
Feature | Description |
|---|---|
Multi-OS Patching | Automated patching for Windows, macOS, and Linux simplifies IT workflows and consolidates tools. |
Third-Party Software Patching | Automated patching–from detection to packaging to deployment–for 560+ third-party titles, including Adobe and Google Chrome. |
Software Management | Automatically install, update, or remove software across Windows, macOS, and Linux. |
Advanced Automation Features | Complete automation of cyber hygiene, including OS and third-party patching, software deployment, and configuration enforcement. |
Device Configuration | Automatically apply and enforce configurations to enforce consistent settings, meet corporate standards, and avoid drift. |
API Access | Generate customizable reports and take action on devices and policies with industry-standard documented APIs - all without accessing the console. |
Automox WorkletTM Automation Scripts | Choose from a catalog of over 360 automation scripts built and maintained by Automox–for Windows, macOS, and Linux. |
Multi-Zone Management | Multi-tenant control to split your devices or customers to segregate responsibility and adopt least privilege. |
Automated Vulnerability Remediation | Integrate with Rapid7 InsightVM in sections for full-cycle vulnerability management that identifies and remediates threats before they're weaponized. |
FixNow (RunNow) | Push automation scripts to Windows, macOS, and Linux at scale in seconds. Monitor your change with real-time progress reporting and drill-down. |
Reporting | Gain full device and software visibility and policy history with pre-configured and customizable reports to drive better decisions. |
Role-based Access Controls | Eliminate operational inefficiencies, mismanaged devices, and security gaps by defining appropriate user roles for your administrators. |
Two-factor Authentication | Leverage email or mobile two-factor authentication to validate identities and protect user credentials and your environment |
Single sign-on | Centralize identity controls, reduce password mismanagement, and simplify your team's login with SAML-based single sign-on. |
Automox offers two contract term options: annual and monthly.
It is possible to change your plan.
If you have questions about upgrading your plan or available modules, contact us at sales@automox.com.
To save any changes, click Update Billing.
Changing Your Device License Count
For annual contracts, Automox bills monthly using your licensed device count. To increase your number of licenses, update your license count and we’ll add them to your monthly bill for the remaining bills in your contract. If you don’t increase your license count, any overages are billed at the monthly rate for the month of overage. You are unable to reduce your device license count during your contract, reach out to sales@automox.com with any questions.
Billing Information
You can view and manage your company details. Click the Billing tab to edit the following information:
Company Name
Country (If your country is not listed, contact sales@automox.com)
Address
City
State (only required for US addresses)
Zip/Postal Code
Payment Methods
You can manage your credit card payment method here. You can only use one payment method at a time for your plan. Other options for payment, such as electronic transfer, are available as well. Please contact us about setting that up for you at sales@automox.com.
Click Update to edit your credit card information.
Click Update Billing.
Billing History
Depending on your billing plan, you may be able to view and manage your invoices from the Billing page.
The following information is shown:
Invoice: This is the name of the invoice.
Date: The date that the invoice was billed.
Paid: This indicates if the payment has been fully collected or not.
Total: The total amount for this invoice.
Download: Click the icon to download a PDF of the invoice for your records.
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