You can access and manage your company billing details, such as device usage and billing history, as well as plan details and payment method from the Billing tab.
Prerequisites: You have Global, Zone, or Billing Administrator permissions.
The following topics are described here:
Billing Details
From the Settings → Billing tab, you can manage the billing for your organization.
The Settings menu can be accessed at the top of your console.
Device Usage
You can view and track your device usage. Add or remove the Automox agent from devices to adjust your total device count. Your total device count is updated hourly and any changes are summarized in the Device Usage table at the end of each day. If your installed device count reaches or exceeds your available device licenses, an alert is displayed so that you can take action, if necessary. To learn more about how device usage affects billing, refer to our Simplified Billing Process FAQ.
Your Automox Plan and Payment
You can view and manage your current plan from the Billing tab. See https://www.automox.com/pricing for details about available plans.
Automox offers three types of monitoring plans: Basic, Standard, and Complete.
Click Compare Plans to view the features available with these plans:
Feature | Description |
|---|---|
Multi-OS Patching | Automated patching for Windows, macOS, and Linux simplifies IT workflows and consolidates tools. |
Patch Automation | Complete automation of cyber hygiene, including OS and third-party patching, software deployment, and configuration enforcement. |
Full Device Inventory | View all devices, their specifications, and all installed software. |
Custom End-User Notifications | Customize notifications that end users receive before updates and restarts along with the maximum number of times an end user can defer patching. |
Basic Reporting | Access to a set of preconfigured reports to drive compliance and identify problems in real time. |
Two-factor Authentication | Email or Google Authenticator based two-factor authentication (2FA). |
Role-based Access Controls | Customize how patches are applied based upon publisher, severity, name, and other information. |
Single sign-on | Use single sign-on to centralize identity controls, reduce password mismanagement, and minimize attack surfaces. |
API Access | Access to the Automox API to control policies, devices, groups, and more. |
Third-Party Software Patching | Patch popular third-party titles, including Google Chrome, Mozilla Firefox, and Adobe Reader. |
Advanced Policy Features | Increase your patching control with the option to manually approve every patch before it installs on your devices. |
Rules-based Patching Engine | Customize how patches are applied based upon publisher, severity, name, and other information. |
Software Management | Set policies that require and install specific software on your devices. |
Worklets | Manage device configurations with worklets that can install/remove software, enforce settings, or run custom scripts. |
Full Software Inventory | Report on the status of all installed software on all of your devices from anywhere in the world. |
Beta Program Enrollment | Get access on demand to new features before they are released. |
Remote Control | Remotely access and control devices without the need for a VPN |
Automated Vulnerability Remediation | Continuous, full-cycle vulnerability detection and remediation |
Multi-Zone Management | Centrally manage and control multiple, distinct zones with varying levels of access |
Automox offers two contract term options: annual and monthly.
It is possible to change your plan.
If you have questions about upgrading your plan, contact us at sales@automox.com.
To save any changes, click Update Billing.
Changing Your Device License Count
For annual contracts, Automox bills monthly using your licensed device count. To increase your number of licenses, update your license count and we’ll add them to your monthly bill for the remaining bills in your contract. If you don’t increase your license count, any overages are billed at the monthly rate for the month of overage. You are unable to reduce your device license count during your contract, reach out to sales@automox.com with any questions.
Billing Information
You can view and manage your company details. Click the Billing tab to edit the following information:
Company Name
Country (If your country is not listed, contact sales@automox.com)
Address
City
State (only required for US addresses)
Zip/Postal Code
Payment Methods
You can manage your credit card payment method here. You can only use one payment method at a time for your plan. Other options for payment, such as electronic transfer, are available as well. Please contact us about setting that up for you at sales@automox.com.
Click Update to edit your credit card information.
Click Update Billing.
Billing History
Depending on your billing plan, you may be able to view and manage your invoices from the Billing page.
The following information is shown:
Invoice: This is the name of the invoice.
Date: The date that the invoice was billed.
Paid: This indicates if the payment has been fully collected or not.
Total: The total amount for this invoice.
Download: Click the icon to download a PDF of the invoice for your records.
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