Device Details

Hostname

Permanent device name.

Custom Name

Name assigned to the device. You can edit this by typing directly into the field. Click Save Device to save any changes.

Exclude From Reports

This shows if this device has been marked as an exception and is therefore excluded from statistics, but is still monitored. To do this, switch the Exclude From Reports toggle on or off. 

Note: Devices that are excluded from reports are not included in the outstanding patch count on the Dashboard page.

Exclude Remote Control Consent

Configure the consent required for remote control sessions.

Group

This lists the group this device is assigned to. This can be modified from here.

Tags

This field lists Tags that are applied to this device. Tags can be added or edited here.

System Details

• ID (Server ID number)

• UUID (universally unique identifier)

• FQDN (Fully qualified domain name.)

• Serial Number (Serial number for this device.)

• OS (OS version.)

• CPU (CPU model of this device and clock speed.)

• RAM (Size of sys•tem memory.)

• Hard Disk (What kind of storage device is in use, its size, and the free space available.)

Automox Agent Version

The version of the Automox Agent installed on the device.

Last User Login

The login name of the user who logged into the Device.

Network

• Public IP (Public IP address of the device.)

• Device (Name of the network device.)

• MAC (Mac address for this device.)

• Type (The type of interface.)

• Private IP (IP address of the device.)

Active Directory - Organizational Unit

The active directory OU filter path, if configured.

Save Device

If you make changes in the Info section, such as Display Name, Group, or Tags, click the Save Device button to confirm.

Device Status

This shows the overall state of the device. This can be: initializing, needs reboot, refreshing, or installing.

Connection Status

This shows if this device has checked in with the Automox API within the last two minutes.

Policy Status

The policy status of the device can be unmanaged, compliant, or non-compliant (which refers to a policy being scheduled or has failed).

Last System Scan

The time the device was last refreshed. Then the number of hours that have passed since that date and time. If the number is in red, it’s a sign that this device has not been scanned recently and it might be out-of-date. See Note* below.

Next Patch Window

The scheduled time for the next patch on this device.

Last Disconnected

The date and time that a device last disconnected from the platform.

Restart After Patch

This indicates if the device will be restarted after patching or when required.

Device Requires Reboot

If the device needs to be restarted to complete patching, this shows Yes.

Initializing

This indicates that the device has successfully connected to Automox, but has not yet completed the first system scan.

Installing

This indicates that a patch is being installed.

Uninstalling

The device is currently uninstalling software, per a policy.

Needs Reboot

The device has installed patches or software that require a restart before installation can be fully completed.

Rebooting

This is shown when we restart a system due to patching or when the admin initiates a restart through the console.

Refreshing

The device is updating previously scanned software and hardware configurations or a worklet is being tested.

Ready

There is no command impacting the device.

Not Ready

This status is shown when the device is disconnected.

Pending

This status can indicate that a command is being run on the device or that a worklet is in the process of executing on the device.

Connected

A Connected connection status indicates that the agent has checked in with the Automox API within the last two minutes.

Disconnected

If the Automox agent installed on a device hasn't checked into the Automox API within the last two minutes, the device's connection status is set to Disconnected.

Unmanaged

This device has been added to Automox, but the group it is in does not have any policies assigned to it.

Compliant

Policies with a status of Compliant have no scheduled updates or failed remediations.

Non-Compliant

Policies with a status of Non-Compliant are either scheduled or have failed remediation. While the definition of "remediation" can differ depending on the policy type, this generally means that the policy has failed to successfully install new patches and manual intervention may be required.

Connection

This section shows a check that runs when the page is loaded. If the device can connect to port 443, and an SSL connection to http://automox.com , the device is considered connected to the system. The status of the last scan is listed here. If the scan fails, review the connections before trying again.

Compatibility

After a device is connected, Automox runs a compatibility check to ensure that we can successfully manage the device. Each operating system has its own compatibility checklist. For more details about what is passing or failing on the compatibility check, click the Review Checklist link to view the Compatibility Checklist.

Compatibility Checklist

The checklist can show agent or connectivity issues.

Click Check Device to initiate a new scan of the device.

Note: The check is not a requirement for agent installation. For the example of Linux devices, if there is enough space to install updates, we will still attempt to install an update.

For more information, see Device is not Compatible.

Policy Name

User-defined policy name

Update Schedule

This is the text description of when the policy will update.

Schedule Time

The time at which the policy is scheduled to execute.

Next Patch Window

The date and time for the next patch window for that policy.

Run On This Device

Click to immediately run the policy.

Important: this will run the policy for all of the devices assigned to that policy, not just the device that is currently visible.

Note: You must confirm the action in the Run Policy window for it to proceed.

Manage Policies of the Default Group

Click the Manage Policies bar under the list of policies to manage which policies  associated with the current group.

The policy has no items pending to install. The policy will not run at next scheduled runtime.

The policy has items to install upon the next run (whether scheduled or manual).

The last time the policy ran, it encountered an error. Error information can be found in the activity log or needs attention reports. The status will be cleared upon a successful execution of the policy.

Software Name

Name of the software associated with this device.

Status

Status of the software on this device. Possible values: update available, installed

Current Version

Version of the software installed.

Latest Version

Version of the software that is available for installation.

Severity

This shows the CVE score severity level for the particular software package. When the severity is highlighted in blue, click to view the associated CVE.

Requires Reboot

This shows if a restart is required for this software update.