The Dashboard is the default landing page for the Automox console. With this page, you can view all of your device and policy status information at a glance. The dashboard provides access links for troubleshooting, an overview of outstanding patches, and a timeline view of scheduled policies.
The following topics are described here:
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Status Tiles
At the top of the Automox Dashboard, you can easily identify the zone and status date for the dashboard you are viewing. The first set of tiles provide an overview of device and policy status. These status tiles are described here.
Status tile name |
Description |
|---|---|
Compliant Devices |
Shows the number of devices that are up-to-date based on their policies and schedules. Click to open the list of devices filtered for Compliant. |
Policies Executed |
Shows the number of policies that have run in the last 7 days. Click to open a list of these policy run results. |
Available Updates |
Shows the number of available updates that have been exposed within the last 7 days. Click to open a list of available software updates. |
New Devices |
Shows the number of devices added to your zone within the last 7 days. Click to open a list of recently added devices. |
Device Troubleshooting
Use the Device Troubleshooting section to review any devices that need attention.
Device Troubleshooting status |
Description |
Click graph or status |
|---|---|---|
Needs reboot |
The device has patches or software installed that require a restart before installation can be fully completed. |
Click to open the list of Devices filtered for Needs Reboot |
Failed update attempts |
View all devices that failed to successfully install new patches. Manual intervention might be required. |
Click to open the list of Devices filtered for Failed Update Attempts |
Disconnected for 30+ days |
View devices that are not connected. It is not possible to take any patching actions until these devices are connected again. |
Click to open the list of Devices filtered for Disconnected 30+ Days |
Not compatible |
View devices that do not pass the compatibility check. See the Troubleshooting section of the Device Details page for more information. |
Click to open the list of Devices filtered for Not Compatible |
Outstanding Patch Count
This grid shows both scheduled or available patches in relation to the number of days a patch has been left unpatched. These patches can be part of either active or inactive policies. The number of devices affected by any of the outstanding patches is listed below the grid. A device might have more than one outstanding patch.
A. Click any patch count number to view the Software page filtered by the severity level and days exposed.
B. Click the highlighted devices link after the grid to view a list of all devices with outstanding patches.
C. Click the highlighted outstanding patches link to view a list of all software patches that impact devices in your environment.
Note: The following are not included in the outstanding patch count:
Software marked as ignored (set directly in the software table and not through a policy filter)
Devices that are excluded from reports
Recommendation: Perform a rescan of any device marked as ignored to ensure it is accurately recorded.
Use this information to determine which policies to review and activate, if necessary. See also Policy Management.
Scheduled Policies
You can view all scheduled policies from the Scheduled Policies scrolling timeline. These are organized in tabs by policy type. Note: This shows the policy schedule in local time, even if the scheduled policy is in UTC.
The main View All tab shows the next 40 scheduled policies.
The tabs by type depend on the policies you have configured. To view a list of scheduled policies for a specific policy type, click the corresponding tab. This will list up to 40 scheduled policies per type.
Click the name of the policy to open that individual policy page.
Click View Devices to open the list of devices filtered by that policy.
Click View Policies to view a list of all policies.
Note: The Packages Ready For Approval page is accessible from the top navigation. Select Manage → Manual Approvals.
Environment by OS
The Environment by OS chart shows the device OS distribution for the current zone.
Click the number under the OS to open the devices page filtered by that specific operating system.
Device Health by Group
The Device Health by Group chart provides a count of devices that have had an outstanding patch within the timeframe selected, shown by group. These are sorted in descending order.
Click Select Groups to select specific groups or Select All from the drop-down list. You can use the search bar to find specific groups.
Select from the different lengths of time to view device groups with available outstanding patches for that period of time. The number above the column shows the number of devices.
You can select from different time periods, such as: 0–7 days (Last 7 Days), 0–30 days (Last 30 Days), 0–90 days (Last 90 Days), or 0–180 days (Last 180 Days).
The default time period is 7 days.
If no groups are selected, the first 10 groups are shown in descending order.
When you click inside a group column, the Devices page opens filtered by that group and specific period of time.
Critical Severity Patches
The Critical Severity Patches table shows the top 5 critical patches in your environment. The list starts with the highest number of devices not patched.
Critical Severity Patches table |
Description |
|---|---|
Patch Name |
Name of the software update (patch). Click name to open the Software page. |
% Patched |
Shows the percentage of devices that have been patched. |
Devices Impacted/Total |
Lists the number of devices impacted by the patch. The highlighted number of devices need to be patched. You can click the number to open the Devices page filtered by the impacted devices. The bottom number (Total) is all devices in your environment with the patch. |
Navigation
The interface navigation is above the dashboard. To access devices, software, policies, and reports, use the options: Devices, Software, Manage, and Reports, as shown here:
Managing Your Zone
You can manage zones and users by selecting the top navigation menu next to your name. Depending on your permissions, you can create a new zone from here. For more information, see Managing Zones.
Help
Click the question mark at the top of the console to access the following links:
Knowledge Base: This opens the Customer Portal where you can find Product Documentation, Knowledge Base articles, and submit requests to our support team.
Release Notes: As an active customer you will have access to our product documentation and agent release notes.
Community: Join our community to find time-saving resources and best practices.
API Reference Guide: This opens our Developer Portal, where you can find API documentation and other developer resources.
Automox University: Access to our free on-demand training platform.
Settings
To access settings for your account, in the upper right, click the menu icon to open the following drop-down list:
Here you can access your profile, billing information, user account details, secrets, keys (API and access keys), script signing, and security settings such as two-factor authentication.
Need help? Submit a request right in our Customer Portal.