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Third-Party Software Support

Valerie
  • Updated

In addition to patching the device operating system, Automox natively patches a catalog of third-party software.

The following topics are described here:

List of supported software

Software Title

Windows

macOS

1Password 8

✔

✔

3Dconnexion 3DxWare

✔

 

7-Zip

✔

 

8x8 Work

✔

✔

AbaClient

✔

✔

ActivePresenter (v6–v9)

✔

✔

Adobe Acrobat Pro DC

✔

✔

Adobe Acrobat Reader 2020 Classic (MUI)

✔

✔

Adobe Acrobat Reader DC 

✔

✔

Adobe Acrobat Reader DC MUI

✔

 

Adobe Air (Harman)

✔

✔

Adobe Digital Editions

 

✔

Adobe Reader

✔

✔

Advanced IP Scanner

✔

 

Affinity Photo 2

 

✔

Agent Ransack

✔

 

Ai2 Starter

✔

 

Aircall

 

✔

AirServer

✔

✔

Airtame

✔

✔

Algodoo

✔

✔

Alice 3

✔

 

Altova MapForce Enterprise
(2020, 2020R2, 2021R2, 2023)

✔

 

Altova MapForce Professional
(2020, 2020R2, 2021R2, 2023)

✔

 

Altova MissionKit Enterprise
(2020, 2020R2, 2021R2, 2023)

✔

 

Altova MissionKit Professional
(2020, 2020R2, 2021R2, 2023)

✔

 

Altova XMLSpy Enterprise
(2020, 2020R2, 2021R2, 2023)

✔

 

Altova XMLSpy Professional
(2020, 2020R2, 2021R2, 2023)

✔

 

Amazon AWS VPN Client

✔

✔

Amazon Chime

 

✔

Amazon Corretto (8, 11, 17, 18, 19)

✔

✔

Amazon Corretto 8 JRE

✔

 

Amazon Workspaces

✔

✔

Android Studio

✔

✔

AnyDesk

✔

✔

Archi

✔

✔

Arduino IDE

 

✔

Artweaver Free

✔

 

Artweaver Plus 7

✔

 

Asana

 

✔

ASAP Utilities

✔

 

Atlassian Companion

✔

✔

Atom

 

✔

Attendant Pro

✔

 

Audacity

✔

✔

Authy Desktop

 

✔

Auto Dark Mode

✔

 

Autodesk Design Review 2018

✔

 

Autodesk Desktop Connector

✔

 

AutoIt

✔

 

AutoText Master

✔

 

AWS CLI v2

✔

✔

Azure Data Studio

✔

✔

Bandicam

✔

 

Bandicut

✔

 

Beeftext

✔

 

Beyond Compare

✔

✔

BIMcollab ZOOM

✔

 

BIMvision

✔

 

Bitvise

✔

 

Bitwarden

✔

✔

Blender

 

✔

Bloomberg Terminal

✔

 

Bluebeam OCR 20, 21

✔

 

Bluebeam Revu 20, 21

✔

 

BlueGriffon

✔

✔

BlueJ

✔

✔

BlueJeans

✔

✔

Boxcryptor

✔

✔

Box Drive

✔

✔

Brackets

✔

✔

Brave

✔

✔

Breevy

✔

 

Bulk Rename Utility

✔

 

Bullzip PDF Printer

✔

 

Bytello Share

✔

✔

Caffeine

 

✔

CalDavSynchronizer

✔

 

Calibre

✔

✔

Camtasia (2018–2023)

✔

✔

Canva

✔

✔

CCleaner

✔

✔

CDBurnerXP

✔

 

Charles

 

✔

Cisco Duo Device Health

✔

✔

Cisco Jabber

✔

✔

Cisco Jabber VDI Client

✔

✔

Cisco Webex

✔

✔

Citrix Workspace

✔

✔

ClickShare Desktop App

 

✔

ClickUp

 

✔

Clip2Net

✔

 

Clockify

✔

✔

Cloudflare Warp Client

✔

✔

Cloudya with CRM

✔

✔

CMake

✔

✔

Cold Turkey Blocker

✔

✔

ConEmu

✔

 

CPUID CPU-Z Classic

✔

 

CPUID HWMonitor

✔

 

CPUID Perfmonitor-2

✔

 

Creality Slicer

✔

✔

Creo View Express

✔

 

CryptoPrevent

✔

 

CrystalDiskInfo

✔

 

Cyberduck 

✔

✔

Datadog Agent

✔

 

DataGrip (2023.3, 2024.1)

✔

✔

DAX Studio

✔

 

DB Browser for SQLite

✔

✔

DBeaver Community Edition

✔

✔

DbVis

✔

✔

Deezer

 

✔

Dell Command Update - Windows Universal

✔

 

Dell Display Manager 2.x

✔

 

Dependency Agent

✔

 

Devolutions Remote Desktop Manager - Enterprise Edition

✔

✔

Devolutions Remote Desktop Manager - Free Edition

 

✔

Diagrams.net

 

✔

DisplayFusion

✔

 

DisplayLink Graphics

✔

✔

Docker Desktop

✔

✔

Double Commander

 

✔

Dropbox

✔

✔

Dropbox Capture

 

✔

Druva inSync

✔

✔

DYMO Label

✔

✔

Egnyte Desktop App

✔

✔

Ekahau AI Pro

✔

✔

ePlayerPro

 

✔

Epson Easy Interactive Tools

✔

✔

Evernote

✔

✔

Everything

✔

 

Exacqvision VMS Client

✔

✔

ezCheckPrinting 9

✔

 

FileZilla Client

✔

✔

FileZilla Server

✔

✔

Foxit PDF Editor 11

✔

 

Foxit PDF Editor 12

✔

 

Foxit PDF Reader

✔

✔

GameMaker Studio

✔

✔

Garmin Express

✔

✔

GCompris Educational Software

✔

✔

Genesys Cloud

✔

✔

GIMP

✔

 

Git

✔

 

Git Extensions

✔

 

Github Desktop

 

✔

GlassWire

✔

 

GNU Emacs

 

✔

Go Connect

 

✔

GoodSync

✔

 

Google Chrome (might relaunch itself)

✔

✔

Google Drive

✔

✔

Google Earth Pro

✔

✔

GoTo Connect

✔

✔

GoTo Meeting

✔

✔

Gpg4win

✔

 

Graphmatica

✔

 

Greenfoot

✔

✔

Greenshot

✔

 

grepWin

✔

 

HandBrake

✔

✔

HeidiSQL

✔

 

Hot Potatoes

✔

 

Hubstaff

✔

✔

IcyScreen

✔

 

ideaMaker

 

✔

ImgBurn

✔

 

Inkscape

✔

 

IntelliJ IDEA Community Edition
(2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1, 2024.1)

✔

✔

IntelliJ IDEA Ultimate
(2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1, 2024.1)

✔

✔

iTerm2

 

✔

iTunes

✔

 

Jabra Direct

✔

 

JAWS 2022

✔

 

KeePass 1.x

✔

 

KeePass 2.x

✔

 

KeePassXC

✔

✔

Leaklog

✔

✔

LEGO Education SPIKE

✔

✔

LibreOffice

✔

✔

Logitech Bolt

✔

 

Logitech Options Plus

✔

 

Logitech SetPoint

✔

 

Logitech Unifying Software

✔

 

Microsoft Azure CLI

✔

 

Microsoft Edge

✔

✔

Microsoft Office
(2016, 2019, 2021, O365)

✔

✔

Microsoft OneDrive

✔

✔

Microsoft PowerBI Desktop

✔

 

Microsoft PowerToys

✔

 

Microsoft Project

✔

 

Microsoft Remote Desktop

✔

✔

Microsoft Skype

✔

✔

Microsoft SQL OLE DB Driver 18 and 19

✔

 

Microsoft SQL Server Management Studio 18, 19, 20

✔

 

Microsoft Teams

 

✔

Microsoft Teams Machine-Wide Installer

✔

 

Microsoft Visio

✔

 

Microsoft Visual C++ Redistributable (2015–2022)

✔

 

Microsoft Visual Studio Build Tools 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC)

✔

 

Microsoft Visual Studio Code

✔

✔

Microsoft Visual Studio Community Edition 2019, 2022

✔

 

Microsoft Visual Studio Enterprise 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC)

✔

 

Microsoft Visual Studio Professional 2019 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC)

✔

 

Mozilla Firefox

✔

✔

Mozilla Firefox Developer

✔

✔

Mozilla Firefox ESR

✔

✔

Mozilla SeaMonkey

✔

✔

Mozilla Thunderbird

✔

✔

MySQL Workbench CE

✔

✔

Node.js Current

✔

 

Node.js LTS

✔

 

NoMachine Enterprise Client

✔

✔

Notepad++

✔

 

Nudge

 

✔

OBS Studio

✔

✔

Obsidian

 

✔

Octave

✔

✔

ODBC Driver for SQL Server (17, 18)

✔

 

OpenVPN Connect

✔

✔

Opera

✔

✔

Oracle Java (JRE) 6, 7, 8

✔

✔

Oracle Java SE 17, 18, 19, 20, 21

✔

✔

Paint.NET

✔

 

Pale Moon

✔

✔

Parallels RAS

✔

✔

Parallels Toolbox

✔

 

PDF-XChange Editor

✔

 

Perimeter 81 VPN

✔

✔

PictoBlox

 

✔

Pidgin

✔

 

Plantronics Hub

✔

✔

Poly Lens App

✔

✔

Proton VPN

✔

✔

PuTTY

✔

 

QZ Tray

✔

 

Recoverit

✔

 

RingCentral

✔

✔

Royal TS 6

✔

✔

Royal TS 7

✔

 

Seagull Scientific BarTender 2022

✔

 

Sequel Pro

 

✔

SigWeb

✔

 

SizeUp

 

✔

Slack

✔

✔

Snagit
(2018–2024)

✔

✔

Sourcetree

 

✔

Splashtop Business Access

✔

✔

Steam

✔

✔

Sublime Text (v3 and v4)

✔

✔

Tableau Reader

✔

✔

Talkdesk Atlas

✔

✔

TeamViewer

✔

 

TeamViewer Host

✔

 

The Unarchiver

 

✔

TigerVNC 

✔

 

TightVNC

✔

 

Transmit

 

✔

Tunnelblick

 

✔

Twingate

✔

 

UltiMaker Cura

✔

✔

VirtualBox

✔

✔

Viscosity

✔

✔

Vivaldi

✔

✔

VLC Media Player

✔

✔

VMware Horizon Client (v7 and v8)

✔

✔

VMware Workstation Player

✔

 

VNC Server

✔

 

VNC Viewer

✔

✔

WinMerge 

✔

 

WinRAR (EN and FR)

✔

 

WinSCP

✔

 

Wireshark

✔

✔

Wondershare Anireel

✔

 

Wondershare Creative Center

✔

 

Wondershare DVD Creator

✔

✔

Wondershare Filmora

 

✔

Wondershare PDFelement

✔

✔

Wondershare UBackit

✔

 

Wondershare UniConverter (13, 14)

✔

✔

X-Mouse Button Control

✔

 

XnView MP

✔

✔

YubiKey Manager

✔

✔

Zoom

✔

✔

Zoom Outlook Plugin

✔

✔

Zoom Rooms
(ZoomPresence on macOS)

✔

✔

Zulu JDK (8, 11, 16, 17, 18, 19, 20)

✔

✔

Linux third-party patching

We do not cache packages for Linux operating systems. Third-party patching is supported for any software installed using the device’s package manager or a repository. Repositories must remain active, and in the system's repo directory, to ensure successful patching.

Intel-based applications on M1 devices

Native support for Mac M1 architecture is dependent on the software vendor. While many vendors are still working to make their product compatible with the M1 CPU, Apple has provided support for Intel-based apps on M1 devices using the Rosetta 2 Translation Environment.

Foxit PDF Editor 11

If you have a version of Foxit PDF 11 prior to v11.2.2 and want to use Required Software Policies for updates, you need to take note of the two package names that Automox lists in our Naming Schemes. Devices enrolled in a third-party patching policy automatically receive both updates, if required, during the patch process.

Mozilla Firefox

Automox supports all language packs from Firefox that are supported on Windows and macOS. Access to the following URLs is required:

  • http://download.mozilla.org

  • https://download.mozilla.org

Note: Language detection only works for Firefox ESR versions 91 and later, Dev editions 80 and later, and public releases 80 and later. Installing older versions of Firefox will result in the installed language being changed to English (en-US) at time of patching.

Google Chrome requirements (updated)

As of 8/29/2024, Google Chrome for Windows is now patched directly by Automox and no longer uses Google’s built-in updater (GoogleUpdate.exe).

MS Office 365 requirements

MS Office 365 requires access to the following URLs:

  • *.microsoft.com

  • *.msocdn.com

  • *.office.com

  • *.office.net

  • *.onmicrosoft.com

  • officecdn.microsoft.com

  • officecdn.microsoft.com.edgesuite.net.

See also Microsoft 365 Common and Office Online

Note: We only support Microsoft 365 apps on Mac devices that were downloaded directly from Microsoft.

Microsoft Teams Machine-Wide Installer (Windows)

The Microsoft Teams Machine-Wide Installer must be installed with the “ALLUSERS=1” option, to enable patching on Windows. The “.exe” installation is not supported.

msiexec /i Teams_windows_x64.msi ALLUSERS=1

Bitwarden (Windows)

Bitwarden (EXE download) must be installed with the “/allusers” option, to enable patching on Windows.

Bitwarden-Installer-2024.5.0.exe /allusers

Canva (Windows)

We support patching for the MSIX Desktop App installer of Canva on Windows. The software must be installed “per-machine via provisioning”, as detailed in the Canva install instructions.

Add-AppxProvisionedPackage -Online -SkipLicense -PackagePath "C:\path\to\installer.msix"

PuTTY (Windows)

We support patching for PuTTY ONLY when installed using the MSI package with the “ALLUSERS=1” option. The current MSI can be found here. The correct installation is as follows:

msiexec /i putty-64bit-0.81-installer.msi ALLUSERS=1

Talkdesk Atlas (Windows)

We support patching for Talkdesk ONLY when installed using the MSI package, which installs for all users. The current MSI can be found here (use the drop-down menus to select Windows MSI and the latest version).

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