How to Assign a Global Administrator Role to a User

This guide explains how to assign the global administrator (Global Admin) role to a user in the Automox console. Global Admins have full permissions, enabling them to manage all zones, accounts, and users.

Prerequisites

Before you begin:

• You must already hold the Global Admin role to assign this role to others.
• Access to the Automox console.

Step-by-Step Instructions

1. Access the Manage Zones and Users Section:
   • Log in to the Automox console.
   • Navigate to the Manage Zones and Users option under the zone menu.

2. Open the Users Tab:
   • Select the Users tab to view a list of users in your account.

3. Edit User Permissions:
   • Locate the user you want to assign the Global Admin role to.
   • Click on the user's email or the Actions > Edit button to open the Edit User page.
4. Assign Global Administrator Access:
   • Check the box labeled Global Administrator Access to grant this role.

5. Save Changes:
   • Click the Save button to apply the changes.

Validation

To confirm the assignment:

• Verify the user appears with the "Global Admin" role in the Users tab.
• Ask the user to log in and confirm they can access the Global Setup & Configuration page.

Troubleshooting

• Issue: Unable to Assign Role
  • Ensure you have the Global Admin role. Only Global Admins can assign this permission.
• Issue: Changes Not Saving
  • Check your network connection or retry after clearing your browser cache.

Related Topics

• How to Remove a Global Administrator Account
• Roles and Permissions