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Documentation Release Notes

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Updated:

October 2024

October 11, 2024

Added:

New third-party title support:

  • Zulu JKD 21 (Windows, macOS)

  • We added a new column with the vendor name for each software title.

Updated:

  • Automox Agent Requirements: We removed the CPU requirements, updated the memory requirements, and added a notation about extra disk space requirements for downloading and installing updates.

  • Added support for Fedora 37, 38, 39, and 40. See Supported Operating Systems.

September 2024

September 27, 2024

Added:

New third-party title support:

  • Microsoft OpenJDK 21 (Windows, macOS)

Updated:

September 20, 2024

Added:

New third-party title support:

  • PyCharm Community Edition (2024.1) (Windows, macOS)

  • PyCharm Professional (2024.1) (Windows, macOS)

Updated:

September 13, 2024

Added:

Updated:

Bugfixes:

  • CVE data was not shown for some RHEL packages. This is now resolved.

  • An issue where device compliance was mismatched between the console and export has been resolved.

  • An issue preventing the policy from being saved when a file > 600MB is uploaded has been resolved.

  • An issue where Function Exclude-WinUpdateApiPreview in GetSoftware was unable to handle a blank UuSSettings.json file has been resolved.

  • An issue where SecureToken is showing as Not Compatible even when the command line returns positive results has been resolved.

August 2024

August 30, 2024

Added:

We added support for these new third-party software titles (see our documentation):

  • IntelliJ IDEA Ultimate 2024.1

  • IntelliJ IDEA Community Edition 2024.1

  • DataGrip 2024.1

  • We no longer use Google’s built-in updater to patch Chrome for Windows

  • Chrome for Windows still patches when running, but this can be overridden so we force-close Chrome before patching.

Updated:

August 23, 2024

Added:

  • The Device Explorer now includes device details directly from the query results table. Select a checkbox to open a sidebar with status details and action options, such as restart, scan, or delete the device. See Device Explorer: Device Details Sidebar.

Updated:

August 16, 2024

Updated:

  • Remote Control Module FAQs

    • Updated TightVNC binary version to 2.8.84

    • Note: For Windows only, when the session ends we remove the TightVNC.msi and TightVNC binary. We reinstall these for every session.

August 2, 2024

Updated:

July 2024

July 19, 2024

Added:

New third-party title support:

  • Talkdesk Atlas (Windows, macOS)

Updated:

  • Removed deprecated endpoints for old Policy Results Report Service (Developer Portal)

Bugfixes:

  • Devices page: Fixed an issue that incorrectly showed devices as deleted.

  • Profile page: Fixed an issue in which it was not possible to change first and last names.July 12, 2024

Added:

Bugfixes:

  • Device targeting: The devices preview was not refreshing when the page selector was changed. The number of devices in the preview now reflects the number chosen in the per page option.

  • Remediation Device column was showing a device name as unknown. This is fixed.

  • Software page: Fixed an issue in which the list of impacted devices included ones with the incorrect OS version.

  • Policy Results Report: Fixed an issue in which inaccurate data was being reported.

July 12, 2024

Added:

Bugfixes:

  • Device targeting: The devices preview was not refreshing when the page selector was changed. The number of devices in the preview now reflects the number chosen in the per page option.

  • Remediation Device column was showing a device name as unknown. This is fixed.

  • Software page: Fixed an issue in which the list of impacted devices included ones with the incorrect OS version.

  • Policy Results Report: Fixed an issue in which inaccurate data was being reported.

July 5, 2024

Updated:

Automox Agent 1.44.8 is now officially available. The major feature for this release is AWS Graviton support.

Bugfixes:

  • We fixed an issue in which, for device targeting, the devices preview did not refresh when the devices per page was changed. 

June 2024

June 28, 2024

Added:

Updated:

  • The current search scope for the Device Explorer table is limited to Custom Name, Device Name, and Device UUID. See Device Explorer.

Bugfixes:

  • Fixed an issue in which the Device Explorer was not showing all devices from the Group attribute.

  • Fixed odd behavior related to the UseWUServer reg entry when switching the Automatic Updates settings in the Group settings.

  • Fixed an issue that a report incorrectly showed Chrome was patched.

  • We modified how we show the version of Zoom Outlook Plugin 32-bit.

  • Fixed how we cache the most recent version of Google Chrome for macOS and Windows.

June 21, 2024

Added:

Updated:

  • Third-Party Supported Software: added details about support of PuTTY (Windows). See new section: PuTTY (Windows).

  • Updated Device ID to Device UUID in the Device Explorer device query, table and export file. See Device Explorer.

  • The Device Details > Troubleshooting now includes scan status: successful/failed. See Device Details.

New Beta Agent 1.44.5 Release

Bugfixes:

  • Fixed issue in which Automated Vulnerability Remediation (AVR) was not linking hosts to their counterparts in Automox.

  • Fixed an issue in which soft deleted zones impacted the entitlement for non-deleted zones.

  • Fixed an issue in which updates were reported to the dashboard, but there were no updates to install.

  • Fixed an issue of missing severity data on the software section of the Device Details page.

  • Fixed an issue on the Device Details page in which the last user login showed a value of null.

  • Fixed pagination issue on Device Explorer page.

  • Fixed issue of agent disconnecting on Linux devices after upgrade.

June 14, 2024

Updated:

Policy Results Report:

  • We completely updated our Policy Results Report, which now provides historical data and includes data from all policy types: patch, required software, and Worklets. This report provides new status information, remediation worklet exit codes, error and log information.

Bugfixes:

  • We fixed an issue related to Device Explorer pagination.

  • We fixed an issue on the Device Details page related to the display of last user login date values.

  • We fixed an issue of missing severity data on the Device Details software section.

May 2024

May 31, 2024

Updated:

New revisions for our third-party supported software documentation:

May 24, 2024

Updated:

  • Create Policy page: We simplified the path to create a policy, which allows you to create policies with fewer clicks. See Managing Policies.

  • Add Device: We added a copy button and adjusted the script within the Add Device modal for macOS agent installation using the download method. See Automox Agent Installation Overview.

Third-Party Software Support:

  • We did a thorough review of our Third-Party Software documentation. Some titles have been adjusted alphabetically. One title was missing the corresponding OS version (DYMO Label is supported for both macOS and Windows).

  • We now provide a more detailed breakdown of the behavior of patching. You can now find out the source of when an app is shut down in order to patch. See Third-Party Patching Best Practices.

Bugfixes:

  • We fixed an issue in which the catalog version for Chrome (macOS) was incorrect.

May 10, 2024

Added:

  • New third-party titles:

    • Amazon Workspaces (Windows, macOS)

    • QZ Tray (Windows)

    • Note: For already existing titles, some cached package names have been broken out in more detail. For example, for the software title DisplayFusion, we now list DisplayFusion_EXE and DisplayFusion_MSI. For the latest, refer to Naming Scheme for Third-Party Software Packages.

  • Device Explorer is a new way to interact with devices within your organization. The Device Explorer was added as a new tab, next to our original device view, that enables you to create searches that are as simple or as complex as you want using the new query composer, while simultaneously viewing a table of results. See Device Explorer.

May 3, 2024

Added:

  • We now officially support Amazon Linux 2023. See our Third-Party Supported Software documentation.

Updated:

Bugfixes:

  • We fixed an issue related to the Splunk app and inaccurate display of data.

  • We fixed an issue with the Policy Name filter in the Activity Log.

  • We fixed an issue related to authenticating with the Secure Token.

April 2024

April 19, 2024

Added:

Updated:

April 12, 2024

Added:

Updated:

Bugfixes:

  • We fixed an issue that caused problems when using hyphenated words in the search field of the Worklet catalog.

  • We fixed an issue related to the data extract patch history.

April 5, 2024

Updated:

Along with improved installation and upgrade flows for the Automox agent installer, the macOS end-user notifications have been updated. These updates can be seen in the following documentation:

Bugfixes:

  • We fixed a display error in the Outstanding Patch Count on the dashboard.

  • We fixed an error that occurred when selecting the default group in the Pre-Patch Report.

March 2024

March 29, 2024

Added:

Updated:

  • The Worklet Details page has been updated, so that the code preview is now in an expandable section.

Bugfixes:

  • An issue where the Remote Control button was greyed out for some users has been fixed.

March 22, 2024

Added:

March 15, 2024

Added:

  • New third-party titles:

    • Exacqvision VMS Client (Windows, macOS)

    • HeidiSQL (Windows)

    • ideaMaker (macOS)

    • SnagIt 2024 (Windows, macOS)

Updated:

Bugfixes:

  • We fixed an issue affecting Remote Control device consent.

  • We fixed an issue where the org ID wasn't passed correctly when navigating the console.

  • We fixed an issue where tags were not saved.

March 8, 2024

Added:

  • New third-party titles:

    • Adobe Acrobat Reader 2020 Classic (MUI) (Windows, macOS)

    • Nudge (macOS)

Updated:

  • The Add Devices dialogue window now refers to your access key (formerly unique user key). See, for example, Managing Your Inventory.

February 2024

February 23, 2024

Added:

Updated:

  • Updated the description about the “Install Optional and Recommended Windows Updates” for patch policies. See Creating a Patch Policy.

Bugfixes:

  • We fixed a bug in which the reboot process for a policy run continued despite a manual device reboot.

February 16, 2024

Added:

Bugfixes:

  • The broken next page selection on the Manual Approval page has been fixed.

February 9, 2024

Added:

Updated:

  • Updated the documentation for Otto AI to reflect that it is now only available to customers who have purchased Premium Support or Premium Support Plus services.

Bugfixes:

  • A bug that caused users to be logged out of the console before their session expired has been fixed.

  • A bug that caused users clicking on 1 impacted device to see no devices has been fixed.

February 2, 2024

Added:

  • New third-party titles:

    • Canva (Windows, macOS)

    • Cisco Webex (Windows)

    • ezCheckPrinting 9 (Windows)

    • Garmin Express (Windows, macOS)

    • grepWin (Windows)

    • Hot Potatoes (Windows)

    • NoMachine Enterprise Client (Windows, macOS)

Updated:

January 2024

January 26, 2024

Added:

Updated:

Bugfixes:

  • We fixed an issue with the sort functionality on the Associated Policies table of the Device Details page.

  • We fixed an issue with the display of severities on the Software section of the Device Details page.

January 19, 2024

Added:

  • You can now execute the Run Now command on multiple devices. For more information, see Run Worklet Now

  • New third-party title support:

    • ImgBurn (Windows)

    • VNC Server (Windows)

  • Removed these titles from our third-party software table because they are now handled by Windows Update:

    • Microsoft .NET Desktop Runtime 6

    • Microsoft ASP.NET Core Runtime 6

Updated:

Bug Fixes:

  • A bug where groups could not be deleted if deleted devices were still associated with the group has been fixed.

January 12, 2024

Added:

Updated:

With this release and going forward, we now include information regarding recent relevant bug fixes.

Bug Fixes:

  • We fixed an issue where Adobe Reader 2020 Classic was being overwritten by Adobe Reader DC.

  • We fixed an issue where the serial number column was not shown in the CSV export for the Devices page.

January 5, 2024

Added:

  • New third-party title support:

    • DataGrip 2023.3 (Windows, macOS)

    • GlassWire (Windows)

    • Go Connect (macOS)

    • HandBrake (Windows, macOS)

  • The dashboard now includes a Device Health by Group chart that shows a count of devices by group that have outstanding patches. This also provides a health score, which is an average calculation based on selected groups and the patch age of outstanding patches selected (= devices with no outstanding patches / total devices in selected group). For more information, refer to Automox Console Dashboard

  • Worklet Catalog search functionality has expanded. Searches now query against Worklet Name, description, keywords, and OS. We now support a fuzzy search by Name, and a wildcard match for other metadata terms. Search results are now returned by relevancy rather than by Worklet name. See Using the Worklet Catalog

Updated:

  • Activity Log description: The Automox console retains 90 days of data, which is accessible in increments of 30 days. See Creating Reports

  • Updated the Roles and Permissions matrix for accuracy. Permissions for Devices now refer to Remote Control (instead of Control). Patch Operator permissions have been corrected.

December 2023

December 21, 2023

Added:

Single Sign-on (SSO) flow within Automox

  • To enhance your security within the Automox console, we made a change to the Single Sign-On (SSO) flow. Automox deployed this change to the SSO flow on December 20, 2023. On and after December 20, 2023, an action is required for all users who already log into the Automox console using SSO. Once deployed, these users must verify their email on their next sign-in attempt. This verification is a one-time action. If you do not use SSO, there is no change to your login experience. If you have questions regarding this change or the required actions, please reach out to Automox Support. You can submit a ticket via the Customer Portal at http://help.automox.com/

December 8, 2023

Added:

  • New third-party title support:

    • DbVisualizer (Windows, macOS)

    • RingCentral (Windows, macOS)

    • Diagrams.net (macOS)

    • Git Extensions (Windows)

    • Evernote (Windows, macOS)

December 1, 2023

Added:

Updated:

November 2023

November 17, 2023

Added:

  • New third-party title support:

    • Cisco Jabber VDI Client (Windows, macOS)

    • Microsoft Visual Studio Community Edition 2019 & 2022 (Windows)

    • Proton VPN (Windows, macOS)

    • VNC Viewer (Windows, macOS)

  • Script Signing is now available for global and zone administrators. See Automox Script Signing

Updated:

November 10, 2023

Added:

  • New third-party title support:

    • Bluebeam OCR (Windows)

    • Bluebeam Revu (Windows)

    • Ekahau AI Pro (Windows, macOS)

    • Epson Easy Interactive Tools (Windows, macOS)

    • Logitech SetPoint (Windows)

    • Wondershare Creative Center (Windows)

Updated:

November 3, 2023

Added:

  • New third-party title support:

    • GoTo Connect (Windows, macOS)

    • Microsoft Azure CLI (Windows)

    • PDF-XChange Editor (Windows)

    • Wondershare UniConverter 13 (Windows, macOS)

  • New Secrets Management:

    • Automox Secrets Storage is a feature designed to enhance the security and convenience of managing sensitive information for IT administrators, particularly when working with Worklet policies in the Automox platform.

  • Added support of macOS 14 (Sonoma). See Supported Operating Systems

Updated:

  • Creating a Worklet:

    • Worklet policy now includes Inputs. See also updated links and images.

  • Using Automox Vulnerability Sync:

    • When opening and saving scanner exports, we recommend not using Notepad++ as it can cause the import to fail.

    • Noted that patchable vulnerabilities include supported third-party software packages.

October 2023

October 27, 2023

Added:

  • New third-party title support:

    • Altova MapForce Professional (Windows) (2020, 2020R2, 2021R2, 2023)

    • Double Commander (macOS)

    • Wondershare UniConverter 14 (Windows, macOS)

Updated:

  • Remote Control FAQs:

    • Automox Remote Control is currently not supported on servers.

    • Updated binaries

    • Browser requirements: Chrome 64, Firefox 79, Edge 79

October 20, 2023

Added:

  • New third-party title support:

    • Adobe Acrobat Reader DC MUI (Windows)

    • Altova MapForce Enterprise (Windows) (2020, 2020R2, 2021R2, 2023)

    • Bitvise SSH Client (Windows)

    • Microsoft ASP.NET Core Runtime 6 (Windows)

    • Oracle Java SE 17, 20 (Windows, macOS)

Updated:

  • Remote Control FAQs:

    • In order for Automox Remote Control to function properly, TightVNC must not be installed on the target device.

    • In addition, the device must be part of a zone that has the Pro package.

  • Agent Firewall Allowlisting Rules: See Additional recommendations for Automox Remote Control.

October 13, 2023

Added:

Updated:

  • Microsoft Office: App is shutdown in order to patch. Refer to our Third-Party Patching Best Practices documentation for details.

  • The Software page now includes filters for Impacted and Days Exposed. See articles related to Software.

  • On the Dashboard, the updated Outstanding Patch Count grid uses the previously listed filters to open the Software Page with the appropriate filters applied. For details, refer to Automox Console Dashboard.

October 6, 2023

Added:

  • New third-party title support:

    • Arduino IDE (macOS)

    • Bloomberg Terminal (Windows)

    • Microsoft ODBC Driver 18 for SQL Server (Windows)

    • Microsoft OLE DB Driver 19 for SQL Server (Windows)

    • Microsoft Visual Studio Build Tools 2019

    • Microsoft Visual Studio Build Tools 2022 - (Current), Spring 2023 LTSC, Spring 2022 LTSC, Fall 2022 LTSC

    • Microsoft Visual Studio Enterprise 2019

    • Microsoft Visual Studio Enterprise 2022 - (Current), Spring 2023 LTSC, Spring 2022 LTSC, Fall 2022 LTSC

    • Microsoft Visual Studio Professional 2019

    • Microsoft Visual Studio Professional 2022 - (Current), Spring 2023 LTSC, Spring 2022 LTSC, Fall 2022 LTSC

    • Plantronics Hub (Windows, macOS)

    • Royal TS 7 (Windows)

    • SigWeb (Windows)

    • Wondershare Filmora (macOS)

  • New support of PowerShell Script Signing.

September 2023

September 29, 2023

Added:

Updated:

  • We updated our pricing plan naming. You can now select from Basic, Standard, and Pro (formerly Complete) plans. In addition, you can purchase add-ons, such as Ask Otto, our AI script-writing assistant. For details, refer to http://automox.com/pricing .

  • Added information about where software update logs are written for macOS. See Logs (macOS) in Location of Files Required By Automox .

September 22, 2023

Added:

  • New third-party title support:

    • Druva inSync (Windows, macOS)

    • Leaklog (Windows, macOS)

    • Microsoft SQL OLE DB Driver 18 (Windows)

    • Microsoft Visual Studio Code (Windows, macOS)

    • Obsidian (macOS)

    • PictoBlox (macOS)

  • It is now possible to remediate third-party vulnerabilities using Automated Vulnerability Remediation (AVR). For a list of software packages that we support updates for, see Understanding Automox Severity Data.

September 15, 2023

Added:

  • New support of vulnerability/severity data for third-party software packages. See Understanding Automox Severity Data. We currently support these titles:

    • Adobe Acrobat Reader

    • Adobe Air

    • Foxit Reader

    • Google Chrome

    • Microsoft Edge

    • Mozilla Firefox

    • Oracle Java

  • New third-party title support:

    • Archi (Windows, macOS)

    • Microsoft .NET Desktop Runtime 6 (Windows)

    • Octave (Windows, macOS)

    • Seagull Scientific BarTender 2022 (Windows)

    • Wondershare PDFelement (Windows, macOS)

September 8, 2023

Added:

Updated:

September 1, 2023

Added:

August 2023

August 25, 2023

Added:

  • New third-party title support:

    • CryptoPrevent (Windows)

    • ODBC Driver for SQL Server 17 (Windows)

    • Perimeter 81 VPN Client (Windows, macOS)

    • TeamViewer Host (Windows)

    • UltiMaker Cura (Windows, macOS)

    • Wondershare DVD Creator (Windows, macOS)

Updated:

Updated our best practices article: Disconnected Devices Cleanup. The PowerShell script now supports pagination for customers with a large number of devices.

August 18, 2023

Added:

Updated:

  • Links from the Console Dashboard Device Troubleshooting section now filter accurately to match the status filters on the Devices page. See Automox Console Dashboard

August 11, 2023

Added:

  • New: As part of Automox FixNow™, you can deploy worklets on individual devices and observe real-time feedback through the console. Refer to our Run Worklet Now documentation.

  • New: We now include vulnerability/severity data for top third-party software packages. We are gradually adding more titles. Refer to this article to get the latest titles: Understanding Automox Severity Data

  • New third-party title support:

    • Amazon AWS VPN Client (Windows, macOS)

    • CrystalDiskInfo (Windows)

    • DAX Studio (Windows)

    • Twingate (Windows)

Updated:

  • Refer to Filtering and Searching on the Devices Page to see updates related to the Devices Page:

    • Under the filters, you can now see that Needs Attention is a parent filter with the following children filters available:

      • Disconnected for 30+ Days

      • Not Compatible

      • Needs Reboot

  • The Devices page includes a new filter Show Excluded from Reports, and general improvements when using filters.

August 4, 2023

Added:

  • New third-party title support:

    • Altova XMLSpy Enterprise (Windows) (2020, 2020R2, 2021R2, 2023)

    • Altova XMLSpy Professional (Windows) (2020, 2020R2, 2021R2, 2023)

    • Deezer (macOS)

    • Docker Desktop (Windows, macOS)

    • Genesys Cloud (Windows, macOS)

    • Microsoft Office 2019 and 2021 (Windows, macOS)

    • Microsoft Remote Desktop (Windows)

July 2023

July 28, 2023

Added:

  • New third-party title support:

    • Altova MissionKit Professional (2020, 2020R2, 2021R2, 2023) (Windows)

    • ClickShare Desktop App (macOS)

    • Clip2Net (Windows)

    • Steam (Windows, macOS)

July 21, 2023

Added:

  • New: Automox Otto AI™ ChatGPT plugin. See our documentation here:

  • New third-party title support:

    • AbaClient (Windows, macOS)

    • Boxcryptor (Windows\macOS)

    • CalDavSynchronizer (Windows)

    • Cloudya with CRM (Windows, macOS)

    • Cold Turkey Blocker (Windows, macOS)

    • CPUID Perfmonitor-2 (Windows)

    • IntelliJ IDEA Community Edition (Windows, macOS) (2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1)

    • Microsoft PowerToys (Windows)

    • Zoom Rooms (added support for macOS)

You can now find third-party support announcements on our Community pages. Search for “Product Updates”. Here are the announcements for this week.

Weekly Update: Third-Party Support Additions and Coming Soon!

July 14, 2023

Updated:

Increased user notifications on Windows devices. This feature is an opt-out workflow. See our final notification flow description in Managing End-User Notifications and Using Restart Notifications.

We updated the documented behavior for the supported software Microsoft Teams. The app will not patch when running. See Third-Party Patching Best Practices.

June 2023

June 30, 2023

Added:

  • New third-party title support:

    • Beeftext (Windows)

    • Cloudflare Warp Client (Windows, macOS)

    • CPUID HWMonitor (Windows)

    • FortiClient - 64bit (Windows) *Removed from Third-Party Support and Patching Best Practice. Updated Cached Package Name with “for worklet use only” note.

    • Recoverit (Windows)

June 23, 2023

Added:

  • New third-party title support:

    • Brackets (Windows, macOS)

    • CPUID CPU-Z Classic (Windows)

    • FortiClient - 64bit (Windows)

    • Github Desktop (macOS)

Updated:

  • Dashboard updates: We show the local time for Scheduled Policies and include a link to the devices that are filter by that policy.

  • Note: The New Devices tile shows devices added in the last 7 days.

June 16, 2023

Added:

Updated:

June 2, 2023

Added:

  • New third-party title support:

    • Artweaver Free (Windows)

    • AWS CLI v2 (Windows, macOS)

    • BIMcollab ZOOM (Windows)

    • Bitwarden (Windows, macOS) - Must be installed for ALL USERS

    • Camtasia 2020, 2021, 2023 (Windows, macOS)

    • Creo View Express (Windows)

    • WinRAR (FR) (Windows)

    • Zulu JDK (8, 11, 16, 17, 18, 19, 20) (Windows, macOS)

  • The date and time a device was added is now visible from the Devices page. You can turn on the Date Added column to view this information.

May 2023

May 26, 2023

Updated:

  • We updated the SAML description in our Security article. This includes how to disable two-factor authentication. Images have also been updated.

May 19, 2023

Added:

  • New Helpdesk Operator role. See our Roles and Permissions article.

  • New third-party title support:

    • ActivePresenter 6, 7, and 8 (Windows, macOS)

    • ActivePresenter 9: In addition to Windows, we now support macOS

    • Agent Ransack (Windows)

    • Attendant Pro (Windows)

    • DBeaver Community Edition (Windows, macOS)

    • JAWS 2022 (Windows)

Updated:

  • The console Dashboard now includes a chart that shows the device OS distribution for the current zone.

  • Note: The Last System Scan can periodically be out of sync until the scanning process completes. The timestamp is updated when a scan is initiated and when it ends. See our Device Details article.

  • We now refer to “Restart” in the User Notification section of our policies. These articles reflect this change:

May 12, 2023

Added:

  • New third-party title support

    • Auto Dark Mode (Windows)

    • AutoIt (Windows)

    • IntelliJ IDEA Ultimate 2023.1 (Windows, macOS)

    • Microsoft Visual C++ Redistributable (2015–2022) (Windows)

    • Zulu JDK 17 (Windows)

Updated:

  • The timestamp for the Last System Scan is updated when a scan is initiated and when it ends. See our Device Details article for more information.

May 5, 2023

Updated:

  • Supported Operating Systems: We’ve added support for these OSes:

    • Fedora 36

    • Ubuntu 22

    • Removal of end of life OSes: CentOS 8, Fedora 34 and Fedora 35

  • Best Practices documentation: These have been updated to show revised UI design and the new Dashboard.

  • The console Dashboard now shows Scheduled Polices organized into tabs for each type of policy. A new link to a list of Devices was added under the Outstanding Patch Count grid.

  • We completed a rebranding of our Developer Portal.

  • We updated our Quick Start Guide with a list of character limits for the console.

April 2023

April 28, 2023

Added:

  • New third-party title support

    • 8x8 Work (Windows, macOS)

    • Active Presenter 9 (Windows)

    • Ai2 Starter (Windows)

    • Camtasia 2022 (Windows, macOS)

    • Charles (macOS)

    • ClickUp (macOS)

    • Clockify (Windows, macOS)

    • CMake (Windows, macOS)

    • Microsoft Teams (macOS Only) - Windows support is under review.

April 25, 2023

We recently redesigned our dashboard. You can explore the details in our Automox Console Dashboard documentation. Follow this article to keep up-to-date with new feature enhancements to come.

Note: You can now access the Packages Ready For Approval page by selecting Manage → Manage Approvals in the top navigation.

April 21, 2023

Added:

Updated:

April 14, 2023

Added:

  • New third-party title support

    • AirServer (Windows, macOS)

    • Azure Data Studio (Windows, macOS)

    • Bandicam (Windows)

    • BIMvision (Windows)

    • Blender (macOS)

    • BlueGriffon (Windows, macOS)

    • BlueJ (Windows, macOS)

    • Bulk Rename Utility (Windows)

    • Calibre (Windows, macOS)

    • KeePass 1.x (Windows)

    • Microsoft SQL Server Management Studio 19 (Windows)

Updated:

March 2023

March 31, 2023

Added:

  • Linux severity scores now support Debian devices. The score of No Known CVEs applies to Ubuntu, Red Hat, and Debian devices. For more details, see Understanding Automox Severity Data.

Updated:

March 24, 2023

Added:

  • New third-party title support

    • 1Password 8 (Windows, macOS)

    • ASAP Utilities (Windows)

    • Atlassian Companion (Windows, macOS)

    • Audacity (Windows, macOS)

    • AutoText Master (Windows)

    • Bandicut (Windows)

    • Beyond Compare (Windows, macOS)

    • TightVNC (Windows)

March 17, 2023

Updated:

  • We updated the Billing page with a Device Usage table. See details here: Billing

March 10, 2023

Added:

  • New third-party title support:

    • Affinity Photo 2 (macOS)

    • Airtame (Windows, macOS)

    • Alice 3 (Windows)

    • Authy Desktop (macOS)

    • Autodesk Design Review 2018 (Windows)

    • Datadog Agent (Windows)

    • Egnyte Desktop App (Windows, macOS)

    • FileZilla Server (Windows, macOS)

    • Logitech Unifying Software (Windows)

Updated:

March 3, 2023

Updated:

  • Deploying the Automox Agent Using Windows GPO: The location of the PowerShell download script has been updated to improve downloading and alleviate copy and paste issues.

February 2023

February 24, 2023

Added:

  • New third-party title support:

    • Algodoo (Windows, macOS)

    • Caffeine (macOS)

    • Foxit PDF Editor 11 (Windows)

    • Foxit PDF Editor 12 (Windows)

    • Jabra Direct (Windows)

    • OpenVPN Connect (Win, macOS)

    • OBS Studio (Windows, macOS)

  • New Serial Number column on the Devices page. (Hidden by default)

Updated:

  • Automox Agent Deployer. We updated the executable files for the CrowdStrike agent deployer. Note: The link to this document is new and replaces the previous version.

February 17, 2023

Added:

February 10, 2023

Added:

  • New third-party title support:

    • Advanced IP Scanner (Windows)

    • Brave (Windows and macOS)

    • Logitech Bolt (Windows)

    • Paint.NET (Windows)

January 2023

January 27, 2023

Added:

  • New third-party title support:

    • Amazon Corretto (8,11,17,18,19) - macOS and Windows

    • Amazon Corretto 8 JRE - Windows

    • AnyDesk - macOS and Windows

January 13, 2023

Added:

January 5, 2023

Updated:

  • With the release of Agent 1.42, new special characters are available for use when you enable macOS Secure Token. See also Agent 1.42 Release Notes.

December 2022

December 16, 2022

Added:

  • New third-party title support:

  • CCleaner (Windows, macOS)

  • Logitech Options Plus (Windows)

  • Tableau Reader (support added for macOS)

  • TeamViewer (Windows)

Updated:

  • An Organization ID is required for a connection setup within Splunk. The documentation reflects this update: Automox Splunk Integration

December 9, 2022

Updated:

December 2, 2022

Added:

Updated:

November 2022

November 23, 2022

Added:

November 18, 2022

Added:

Updated:

November 11, 2022

Added:

  • Remote Control Module: It is possible to configure consent notifications for individual devices from the Device Details page. See Consent Notification. This week we added the ability to zoom and scroll during a remote session. This is very helpful if the remote device has multiple monitors. See Remote Control: Zooming and Scrolling

  • New third-party title support:

    • Amazon Corretto 17 (Windows and macOS)

    • ConEmu (Windows)

    • KeePass 2.x (Windows)

    • MySQL Workbench Community Edition (Windows and macOS)

Updated:

New: Apple requires a secure token in order to meet the security protocols for M1 devices. If you have Apple Silicon devices that require additional configuration, a banner will appear in the console. Click the banner to be guided through the process required to configure your devices. The banner will remain until the device has the expected secure token.

November 4, 2022

Updated:

  • We have enhanced severity scores and improved the ability to identify critical vulnerabilities mapping to packages for better management and control. An additional severity level called “No Known CVEs” is available for Ubuntu devices only to provide better accuracy in mapping and reduce the number of “Unknown” severity scores. See Understanding Automox Severity Data.

October 2022

October 28, 2022

Added:

  • New Policy Results Report: This new report gives you an overview of your most recent policy runs in a zone.

  • New third-party title support:

    • GNU Emacs (macOS only)

    • Foxit Reader (support added for macOS)

    • MS Project & Visio (Windows only)

    • Citrix Workspace (support added for macOS)

October 28, 2022

Updated:

  • We have updated the design of our top navigation. The Manage tab no longer opens to the System Management view. You can directly navigate using the drop-down items: Policies, Groups, Remediations, and Worklet Catalog.

  • We have corrected the URL for Automox Installers. See Download Links for the Latest Automox Installers

October 14, 2022

Updated:

  • You can now control consent notifications when using the Remote Control Module. See Consent Notification in our documentation.

October 7, 2022

Updated:

  • With the release of Agent 1.41, we now follow industry standards for Major, Minor, and Patch. See also Agent 1.41 Release Notes

Added:

  • New third-party title support:

    • Adobe Digital Editions

    • GoToMeeting

    • Adobe Air

    • Android Studio

    • Devolutions Remote Desktop Manager (Free & Enterprise)

September 2022

September 29, 2022

Updated:

September 23, 2022

Added:

  • New third-party title support:

    • Cisco Duo

    • Cisco Webex

    • Microsoft PowerBI Desktop

    • OpenJS Node.js Current

    • OpenJS Node.js LTS

    • Automox supports all language packs from Mozilla Firefox that are supported on Windows and macOS.

September 16, 2022

Added:

Updated:

  • The Naming Scheme article required some additional updates to properly reflect all the supported software titles.

  • Our policy tables now match the status reflected in the create/edit policy page. The status shows Active/Inactive (previously On/Off).

  • For the Devices page, the default view shows the Status column on the far left. This column can be adjusted, as needed.

August 2022

August 26, 2022

Added:

Updated:

  • Microsoft Edge: The app is not shutdown in order to patch.

August 19, 2022

Added:

Updated:

August 12, 2022

Added:

August 5, 2022

Updates:

  • The Vulnerability Sync articles have been updated to reflect the current state. Note: Tasks are now Remediations. This change is reflected in all System Management related overview images of our console.

  • The Worklet Catalog is now searchable.

  • You can now delete a device directly from the Device Details page.

  • We recently made the following console enhancements:

    • A sticky table header

    • Table header and footer are always in view

    • The scrollbar is now consistent across supported browser types

August 1, 2022

Added:

Updated:

  • With the required permissions, you can now see the 3 plans on the Billing page: Billing

  • Permissions for zone administrator and zone operator now include “Control” if the device is under a Complete plan. See Roles and Permissions.

July 2022

July 29, 2022

Added:

Updated:

July 22, 2022

Updated:

July 5, 2022

Added:

Updated:

July 1, 2022

Updated:

June 2022

June 27, 2022

Added:

June 17, 2022

Added:

Updated:

June 6, 2022

Added:

May 2022

May 30, 2022

Added:

May 17, 2022

Updated:

  • We have expanded our third-party software support documentation to include details around Chrome and MS Office 365 requirements, as well as information about Windows Update. See Third-Party Software Support.

May 4, 2022

Added:

April 2022

April 20, 2022

Updated:

April 15, 2022

Updated:

Added:

April 1, 2022

Updated:

March 2022

March 25, 2022

Updated:

  • Monthly maintenance windows for Automox can happen on the 3rd Saturday of the month. For more, see our Maintenance Policy.

  • You can now switch between groups directly within the Pre-patch Report.

March 18, 2022

Updated:

  • The "Patch Administrator" role is now called "Zone Operator". You will see this usage throughout our Global Zone Management documentation. These specific articles address this update:

  • You can now select All Groups for Needs Attention and Pre-Patch Reports. See Creating Reports.

March 11, 2022

Added:

Updated:

March 3, 2022

Added:

  • New Best Practices

  • Rolling Back a Patch

Updated:

February 2022

February 28, 2022

Added:

Updated:

February 3, 2022

Updated:

January 2022

January 28, 2022

Updated:

January 19, 2022

Added:

January 13, 2022

Updated:

Release Notes prior to January 2022 have been archived.

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