Understanding Restart Error Notifications

This article explains restart error notifications and provides examples that will help you understand how to interact with them.

Allowing Notifications for macOS

Generally, notifications automatically appear according to your system settings. For macOS, it is important that you allow notifications from the Automox Notifier.

To ensure you will receive notifications for macOS, follow these steps:

1. Go to System Settings (on older OSes, System Preferences) → Notifications → Automox Notifier.

2. Enable Automox notifications.

3. Select either Banners or Alerts.
   
   

   

Errors Occurring During the Restart Process

Errors can occur, for example, when an Internet connection fails. For failures during the final notification flow (as described in Managing End-User Notifications), the following types of notification messages can appear, depending on your OS.

Windows failure notification

In addition to the final notice, if a restart fails, an error message is displayed. You are notified to restart the device. This error message includes the policy name and ID for troubleshooting purposes. The following is an example of such a notification:

macOS failure notification

For macOS devices, when Automox notifications are enabled and the final notification flow fails, a System Restart Failure message is displayed. This error message includes the policy name and ID for troubleshooting purposes.

An example notification message can look like this:

With these notification messages, there are more interactions that can be taken. Hover over the message window. Now you can do the following:

• Use the caret (^) to expand the full content of message.

• You can click Dismiss to close this message.

• When hovering, an additional close (x) button is available.
  

  

• You can also open the menu (…) at the top to view other native macOS options.