Remote Control Known Issues or Caveats

This table lists known issues or caveats related to using the remote control module on the different Windows or macOS devices.

Feature	Windows	macOS
Versions	Win 10, Win 11	macOS 12 (Monterey), macOS 13 (Ventura), macOS 14 (Sonoma), macOS 15 (Sequoia)
Consent
Multiple Monitors	Zoom and Scroll all monitors	Zoom and Scroll single monitor The primary monitor is selected for Remote Control. This is configured in System Settings → Displays, and can be changed by the remote user.
Resizing
Logs	`C:\Program Files (x86)\Automox\modules\rc\rc-module.log`	`/usr/local/var/log/remotecontrold.log`
Permission	Automatically Enabled	The remote user must enable two permissions: Accessibility and Screen Recording, (first time only)
Clipboard		Copy by keystroke event only
On Disconnect*	VNC is uninstalled	VNC is not accessible by logged-in user
Special Keys

Related Topics