Remote Control Known Issues or Caveats

Versions

Win 10, Win 11

macOS 12 (Monterey), macOS 13 (Ventura), macOS 14 (Sonoma), macOS 15 (Sequoia)

Consent

Multiple Monitors

Zoom and Scroll all monitors

Zoom and Scroll single monitor

The primary monitor is selected for Remote Control. This is configured in System Settings → Displays, and can be changed by the remote user.

Resizing

Logs

C:\Program Files (x86)\Automox\modules\rc\rc-module.log

/usr/local/var/log/remotecontrold.log

Permission

Automatically Enabled

The remote user must enable two permissions: Accessibility and Screen Recording, (first time only)

Clipboard

Copy by keystroke event only

On Disconnect*

VNC is uninstalled

VNC is not accessible by logged-in user

Special Keys