Automox Notifications
Automox notifications are absolutely critical and need to be turned on for each and every macOS device that is managed by Automox. If the Automox Notifier is not enabled, a device might queue up a patch, but it will never actually restart and apply the patch properly.
You can solve this by either creating a new Configuration Profile in Jamf or amending an existing one. To do so, navigate to Configuration Profiles → Add or Edit Existing Profile → Notifications in your Jamf Pro tenant and use the build below:
Payload Configuration: |
|---|
App Name: Automox |
Bundle ID: com.automox.automox-notifier |
Critical Alerts: Enabled |
Notifications: Enabled |
Banner alert type: Persistent |
Notifications on Lock screen: Display |
Notifications in Notification Center: Display |
Badge app icon: Display |
Play sound for notifications: Enable |
When configured properly, this is what the settings look like on the device under System Preferences → Notifications:
Note: If a device has never had an Automox notification appear, you will not see the Automox Notifier in the Apple Notifications Center, but it will still be allowlisted automatically when a notification appears for the first time. If you want to trigger the notification to test it, you can either run a policy manually or navigate to /Library/Application Support/Automox/ and run the "Automox Notifier."
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