Automox notifications are absolutely critical and need to be turned on for each and every macOS device that is managed by Automox. If the Automox Notifier is not enabled, a device might queue up a patch, but it will never actually restart and apply the patch properly.
You can solve this by either creating a new Configuration Profile in Jamf or amending an existing one. To do so, navigate to Configuration Profiles → Add or Edit Existing Profile → Notifications in your Jamf Pro tenant and use the build below:
App Name: Automox
Bundle ID: com.automox.automox-notifier
Critical Alerts: Enabled
Banner alert type: Persistent
Notifications on Lock screen: Display
Notifications in Notification Center: Display
Badge app icon: Display
Play sound for notifications: Enable
When configured properly, this is what the settings look like on the device under System Preferences → Notifications:
Note: If a device has never had an Automox notification appear, you will not see the Automox Notifier in the Apple Notifications Center, but it will still be allowlisted automatically when a notification appears for the first time. If you want to trigger the notification to test it, you can either run a policy manually or navigate to
/Library/Application Support/Automox/ and run the "Automox Notifier."
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